Help & support

How can we help you?

Pick your product for guides and the right contact. Real people answer every message.

User guide, installation, updates and licences.

Creating your app, styling, data, hosting and export.

Transmuting sites, accessibility audits, the designer and the extension.

The film, the book and the game.

Common questions

Quick answers

How fast do you reply?

We aim to answer every message within one business day, Monday to Friday.

I found a bug. Where do I report it?

Email the product's support address above with what you did, what you expected and a screenshot if you can.

I found a security issue.

Please email info@lotfytech.com with "Security" in the subject. See our security page.

Can you help us set up or migrate?

Yes. Onboarding, installation and data imports are available for teams. Contact us.

Write to us and a person who builds the product will reply.